Apologies for the radio silence here the past period, it has been absolutely insane the last few weeks but I have a good excuse. …

As a continuation of my last post, I’m looking into how financial institutions are communicating with their Web 2.0 stakeholders and managing the responding procedure, …

Here is my interpretation and addition to the World Wide Rave for David Meerman Scott’s book!
It is like a Where the hell is Matt?, just …

The Hostess with the Most-est
My previous post waxed lyrical about brands that bother to deliver an experience that sets them apart from the rest. On …

Virgin America
The Experience:
What I remember was walking into a pimped up, purple lit plane. It certainly didn’t do anything ‘practical’ like shorten the flight time, …

Homogenization.
As the world grows increasingly capitalist in nature, I fear for our cultural diversity, or any diversity for that matter. I never ever looked from …